Billing Terms & Conditions
Last Updated: August 10, 2026
This page explains how payments work at Leidi & Co.: what currency we charge in, how tax is applied, when your card is charged, what happens if something goes wrong, and how we handle billing disputes.
The short version is simple. The total you see at checkout is the total you pay, and there are no surprises afterwards. The detail is below.
1. Currency
All prices on our website and all charges are processed in United States Dollars (USD).
If your card or bank account is held in another currency, your provider may apply its own conversion rate and a foreign transaction fee. Those charges come from your bank rather than from us, and they are outside our control.
2. Accepted Payment Methods
We accept:
- All Major Debit and Credit Cards (Visa, Mastercard, American Express, Discover, etc.)
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
Payment method logos are displayed in our website footer and at checkout so you can see your options before you start.
3. No Payment Method Surcharges
Leidi & Co. does not charge any additional fee based on your selected payment method.
There is no cash-on-delivery fee, no payment processing surcharge, no convenience fee, and no card fee of any kind. You pay the same total, whichever method you choose.
If a payment provider offers an installment plan, such as Klarna or Afterpay, any applicable fees, interest, or late charges are set by that provider under the agreement between you and them. Leidi & Co. receives no part of those charges. Please review the provider’s terms before selecting an installment option, so you know what you are agreeing to.
4. Sales Tax
Product prices displayed on our website do not include sales tax.
Applicable sales tax is calculated at checkout based on your delivery address and the requirements of your state and local jurisdiction. The exact tax amount is itemized and shown to you before you complete your purchase.
5. Shipping Charges
Shipping charges are calculated at checkout based on your delivery location, order size, and the shipping method you select. Standard shipping is free on orders of $100.00 USD or more.
Full details are set out in our Shipping Policy.
6. Price Consistency and No Hidden Costs
- We take this seriously, so we will be direct about it.
- The price shown on the product page is the price carried into your cart and your checkout. It does not change between those steps.
- The checkout total is the final amount charged to your payment method. It includes the product cost, applicable sales tax, and any shipping charge, each itemized separately.
- We never add a charge after checkout. No handling fees, no packaging fees, no administrative fees, no fuel surcharges.
- We never apply a surcharge based on your payment method.
- Any discount we advertise is a genuine reduction from our real standard selling price.
If you ever see a discrepancy between the price advertised and the price charged, tell us, and we will refund the difference immediately.
7. When You Are Charged
Payment is authorized at the moment you place your order and captured when the order is confirmed.
You will receive an order confirmation email containing a full breakdown of your charges, itemizing the product cost, shipping, and sales tax separately. Please keep this email, as it is your receipt.
8. Declined or Failed Payments
If your payment is declined, your order will not be processed, and no goods will be dispatched.
Common causes include insufficient funds, an expired card, an incorrect billing address, a daily transaction limit, or a security block placed by your bank. Please check your details and try again, or contact your bank or card issuer.
Please also note that a declined transaction can sometimes leave a temporary authorization hold on your account. This is not a charge, and it is released automatically by your bank, usually within a few business days.
If the problem continues, email us, and we will help where we can.
9. Billing Errors
If you believe you have experienced a billing error, please contact our Customer Care team as soon as possible with your order number and a description of the issue.
We will carefully review your order and payment information and work with you to resolve the concern promptly and fairly. If an error is confirmed on our side, the difference is refunded to your original payment method, and we will not ask you to chase it.
10. Duplicate Charges
If you see more than one charge for a single order, please contact us with your order number and both transaction references.
In many cases, a second charge is a temporary authorization hold that drops off automatically. If a genuine duplicate charge has occurred, we will refund it immediately and confirm in writing.
11. Fraud Review
Leidi & Co. reserves the right to cancel, hold, or review any order suspected of fraud.
Where an order is flagged, we may contact you to verify your identity or billing details before dispatch. This protects you as much as it protects us. Every flagged order is reviewed by a person, not by an algorithm alone.
If we are unable to verify an order, it is canceled and refunded in full to the original payment method.
12. Order Cancellation and Refunds
Orders may be canceled within 12 hours of purchase, or before the order has been processed or shipped, whichever comes first. There is no cancellation fee.
Refunds are issued to the original payment method within 5 to 10 business days of approval. Full details are set out in our Return & Refund Policy.
13. Subscriptions and Recurring Charges
Leidi & Co. does not currently offer subscriptions, memberships or recurring billing of any kind. Every purchase is a single, one-time transaction.
If we introduce a subscription option in the future, the full terms, pricing, renewal schedule, and cancellation process will be disclosed clearly before you sign up, and you will be able to cancel at any time.
14. Chargebacks
If you have a billing concern, please contact us before initiating a chargeback with your bank. We can almost always resolve the matter faster and more simply ourselves, and we would like the chance to try.
Where a chargeback is filed, we will respond with our order, delivery, and communication records. Chargebacks filed in bad faith, for example, on orders confirmed as delivered where no issue was ever reported to us, may result in the suspension of future ordering privileges.
15. Invoices and Receipts
Your order confirmation email serves as your receipt and contains a full itemized breakdown of your charges. If you need a copy resent, or need it formatted differently for accounting purposes, just email us, and we will sort it out.
16. Payment Security
We do not store your full payment card details at any point. All transactions are processed through PCI DSS-compliant payment providers over an encrypted connection.
Please see our Secure Checkout page for the full explanation.
17. Contact Us About Billing
If anything about a charge looks wrong to you, please tell us. We will look into it properly.
Leidi & Co., LLC
Address: 145 South Roxbury Drive, Apt 11, [City], [State] [ZIP Code], United States
Email: hello@leidiandco.com
Phone: +1 (310) 966-0059
Support Hours: Monday to Friday, 09:00 AM to 05:00 PM (Pacific Time / PT)
Response Time: Within 24-48 hours